Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards cannot be returned or exchanged.

To complete your exchange, we require a receipt or proof of purchase.

To return your product, you should mail your product to: 1207G Bridgeway Blvd. Sausalito California US 94965

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact katya@katyaglass.com for any additional questions or concerns